Your path to a healthy future
After your treatment and before you head home (or to rehabilitation treatment following inpatient treatment), you will be discharged from our clinic.
Discharge office hours:
Monday thru Thursday 6:30 a.m. – 6:00 p.m.
Thursday 6:30 a.m. – 6:00 p.m.
Friday 6:30 a.m. – 3:00 p.m.
Saturday 8:00 a.m. – 2:00 p.m.
Sunday 9:30 a.m. – 3:30 p.m.
If the discharge office is closed, you will be discharged at the admissions office on the third floor.
If your attending physician or our health care staff has not specified otherwise, as a rule you will be discharged between 8:00 a.m. and 9:00 a.m. Afterwards your room will be prepared for the next patient. Thank you for your consideration in this matter.
Please make sure before you leave your hospital room that you have packed all of your personal items (please check the closet, bathroom, and safe).
Individual deductible from your health insurance program:
When you are discharged, as an adult of legal age with health insurance you must pay the mandatory deductible (unless you have an exemption).
This deductible is 10.00 euros per calendar day, and is limited to a maximum of 28 days per year. The day of admission and the day of discharge are counted as complete days.
You can pay this deductible in cash, or with a bank card or credit card on the day of your discharge in our discharge office.
Patients with supplementary insurance and self-paying patients:
If you are a patient with supplementary insurance or a self-paying patient, we request that you pay the costs of a one-bed or two-bed room on the day of your discharge in cash, with a bank card, or with a credit card.
Telephone expense account:
If you used the telephone by our bed, the costs will be calculated on the day of your discharge in our discharge office. If there is a remaining balance in your account, you will, of course, be reimbursed this amount. If you have exceeded the balance, you can simply pay the remaining amount in cash or with a bank card or credit card. Thank you!